Returns Policy of DRAVENTHILOX

At DRAVENTHILOX, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with the items you have received, we offer a straightforward returns policy provided that the conditions outlined below are met.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Items should be in their original packaging, unused, and in the same condition they were received.
• Items marked as 'Final Sale' cannot be returned.

How to Initiate a Return

To start the return process, please follow these steps:

1. Contact our Customer Support through the Contact Us page or by emailing [email protected].
2. Include your order number and reason for return.
3. Our team will provide you with a Return Authorization Number (RAN).

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance. DRAVENTHILOX is not liable for items lost in transit.

Refunds

Once your return is received and inspected, we will send you an email notification. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Exchange Policy

If you wish to exchange an item, please follow the same steps as initiating a return. Specify the new item you wish to receive in exchange. Exchanges are subject to stock availability.

For any further questions, do not hesitate to reach out to our Customer Support team at [email protected]. We are here to assist you.

Thank you for shopping with DRAVENTHILOX!